Refund Policy

Refund Eligibility

At Find the Others, we are committed to delivering high-quality, exclusive products. At this time, we are not accepting returns. However, we plan to introduce a return process in the near future.

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If an item arrives damaged or defective, please contact our support team for assistance. Refunds may be issued in cases where the product does not meet quality standards.

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Refund Process

For eligible refunds, customers must provide proof of the issue, such as images of a damaged product or incorrect order details. Once approved, refunds will be issued to the original payment method. Processing times may vary based on financial institutions.

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Exceptions & Non-Refundable Items

Certain items may be non-refundable, including:

 

• Limited-edition and custom-made products

• Items damaged due to misuse or improper care

• Digital or promotional purchases

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Future Return Policy Updates

We plan to introduce a structured return process to ensure customers can exchange or return eligible items. Please check back for updates as we expand our policies.